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Original $189 Replacement Windows™
When you choose Window World for your replacement windows, you will know that you've invested wisely and increased the value of your home. Get started today for as little as $189/window * Learn More »
Energy Efficient Windows
Window World's new replacement windows provide substantial energy efficiency and savings for your home. We have saved money and energy for homeowners across the nation. Learn More »
Good Housekeeping Seal
Window World's durable replacement windows have earned the prestigious Good Housekeeping Seal honors. Learn what this means for you. Learn More »
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Fixing a Broken Window Lock
Please review the scenarios listed below and the attached video to correct your locking problem.
Unable to lock the window: Unlock the window completely. Push the upper sash upward, as far as it will move and pull the lower sash to the bottom of the window. Once both sashes are in their proper positions, you will be able to engage the lock.
The top sash has dropped from its pocket: Push the upper sash all the way to the top while at the same time pushing the lower sash down. You may need an additional person to aid you. This should align and allow you to engage the window lock.
The sashes are not aligned correctly in the channel: Tilt each sash in as if you are cleaning the windows. Push both sashes firmly back into the window channel. This should align the sash and allow the window to lock properly.
Balance shoe is disengaged: If the balance shoe becomes disengaged from the sash, the window will not lock because it is misaligned. To correct this situation, please refer to the section on "Windows Dropping Down".
If the instructions listed above do not correct the problem, please call us for further assistance.
Window World is not only America's largest window replacement company, but America's most experienced replacement window company. You'll see it in every product we sell – in the quality design, the beauty, and the skilled craftsmanship. Window World vinyl replacement windows are designed to last you a lifetime and will fit nearly any application, price point, and imagination. And to ensure quality, our products undergo on-going rigorous testing by numerous third party organizations to verify they meet the highest standards of performance, quality, value, and safety.
118 Shaver Street N. Wilkesboro, NC 28659 Phone: (336) 667-2100
Toll Free: 866-740-2100 Estimates: 1-800 NEXT WINDOW
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